Team Lead: Process Business Analysis
Job Code: 5016
1. Job Purpose
To devise and implement the corporate and SME sales processes
To do data analysis and MIS reporting for the enterprise segment
2. Key Accountabilities
Expected End Results (“WHAT”)
Supporting Activities (“HOW”)
Business analysis and profitability
To analyse the data for the enterprise and SMB customer base for business operations and management reporting
To recommend interventions required basis the data analysis for furthering the business interests
Customer end metrics
To ensure right customer metrics and KPIs are measured and reported
Process standardization
To ensure the SMB and Enterprise sales processes are adhered to for seamless customer delivery
To work with BE team to align the processes for the enterprise segment
o ensure correct KPIs reporting for the enterprise segment through billing and IT interventions, if required
3. Dimensions
§ Business monitoring and control
§ Process Adherence
4. Skills Knowledge
Educational Qualifications Functional / Technical Skills
Bachelors in Marketing, business management, engineering or computer science
Should be good in analytics
BE / process exposure will be an advantage
Relevant Experience (Type of experience and minimum number of years)
5+ years of commercial/business management experience
2+ years of industry experience
Other requirements (Behavioural etc.)
Ability to work cross functionally with teams
Click here to Apply for Job
Job Code: 5016
1. Job Purpose
To devise and implement the corporate and SME sales processes
To do data analysis and MIS reporting for the enterprise segment
2. Key Accountabilities
Expected End Results (“WHAT”)
Supporting Activities (“HOW”)
Business analysis and profitability
To analyse the data for the enterprise and SMB customer base for business operations and management reporting
To recommend interventions required basis the data analysis for furthering the business interests
Customer end metrics
To ensure right customer metrics and KPIs are measured and reported
Process standardization
To ensure the SMB and Enterprise sales processes are adhered to for seamless customer delivery
To work with BE team to align the processes for the enterprise segment
o ensure correct KPIs reporting for the enterprise segment through billing and IT interventions, if required
3. Dimensions
§ Business monitoring and control
§ Process Adherence
4. Skills Knowledge
Educational Qualifications Functional / Technical Skills
Bachelors in Marketing, business management, engineering or computer science
Should be good in analytics
BE / process exposure will be an advantage
Relevant Experience (Type of experience and minimum number of years)
5+ years of commercial/business management experience
2+ years of industry experience
Other requirements (Behavioural etc.)
Ability to work cross functionally with teams
Click here to Apply for Job
