JOB TITLE: NSMC ENGINEER-NSS
DEPARTMENT: Network Group
LOCATION: Lagos JOB DESCRIPTION:http://www.nigerianjobscompass.blogspot.com
•Provide 24*7*365 network management; faults detection, analysis, troubleshooting, escalation and resolution of all Core Network Nodes on 2G & 3G such as MSCs, MGWs, HLRs, etc.
•Detecting and acknowledging of all alarms from all network switching elements
•Real Time Performance/Management of all core network elements for effectiveness and provision of daily reports for the next action to be carried out to improve network quality.
•Perform routine maintenance on all Network Switching Subsystems Nodes or Elements across all switching centers in the country ensuring optimal network performance and meeting business objectives and plans at all times.
•Assume responsibility for correctly forwarding trouble tickets issued against all MTN Staff, other GSM providers, International providers and MTN contractors. Also ensure that those tickets are resolved within specified timeliness or Period.
•Identifying malfunctioning of all Network Switching Subsystems(NSS) Nodes or for overall efficiency and trouble spots using various tools such as Ericsson TMOS, FACTS, REWESS, Remedy, OSS, etc
•Escalate all unresolved faults to the NSMC Co-ordinator if necessary. http://www.nigerianjobscompass.blogspot.com
•Act as interface and also provide access ref number to MTN Contractors, Support Engineers or High Level Support Engineers and other GSM/PTOs companies for planned work/change request and access to all MTN Switching Centers
•Perform NSMC duties as instructed by NSMC Co-ordinator, e.g., correlation of outages, reporting, follow-up and resolution of all Network Switching Subsystems (NSS) Outages or faults.
•Escalate all faulty devices or hardware detected after troubleshooting/diagnosing (which cannot be resolved remotely) to the Support Engineers or High Level Support Engineers for replacement in order to improve network performance.
•Provide real time security information to all regional security offices across the country in order to protect all MTNN equipments through real time network surveillance
•Provide ideas and feedback on software tools, procedures and improvements to NSMC functionality. http://www.nigerianjobscompass.blogspot.com
•Provide Ideas and feedback on Network Status based on specific or agreed KPIs (Answer Seizure Ratio-ASR, Processor Load and Route Utilization Rate) to the Relevant Planning Units.
•Interface with other GSM Operators by troubleshooting/diagnosing and resolution of complex faults.
•Ensure proper management and implementation of all Network changes according to the organisation process and procedures
•Provide regular update on MTNN performance and other network outages to the all the stake holders( Management(escalation unit, sales and distribution, Information Systems (IS),customer relations, marketing and other relevant department in MTNN
•NSMC Shift Hand-over procedure and Other Processes and Procedures are strictly adhered to
•Any extra duty as given from time to time by the NSMC Co-ordinator.
JOB CONDITIONS: Normal MTNN working conditions. Regular shift work. On stand by 24/7 through out the year
REPORTING TO: NSMC Coordinator
REQUIRED SKILLS:
•At least 4 years work experience comprising:
•At least 2 – 3 years hands-on experience in light current, telecommunications or a related field.
•Experience in GSM switching environment preferably working on Ericsson, Huawei and Siemens switches is desirable
EMPLOYMENT STATUS: Permanent
QUALIFICATION:
B.Sc Electrical Electronics /Computer Science/Engineering or a related field. UNIX, CCNA certification beneficial
This vacancy expires on 5/25/2011
CLICK LINK TO APPLY
http://careers.mtnonline.com/vacancies.asp?deptid=9&id=1640
DEPARTMENT: Network Group
LOCATION: Lagos JOB DESCRIPTION:http://www.nigerianjobscompass.blogspot.com
•Provide 24*7*365 network management; faults detection, analysis, troubleshooting, escalation and resolution of all Core Network Nodes on 2G & 3G such as MSCs, MGWs, HLRs, etc.
•Detecting and acknowledging of all alarms from all network switching elements
•Real Time Performance/Management of all core network elements for effectiveness and provision of daily reports for the next action to be carried out to improve network quality.
•Perform routine maintenance on all Network Switching Subsystems Nodes or Elements across all switching centers in the country ensuring optimal network performance and meeting business objectives and plans at all times.
•Assume responsibility for correctly forwarding trouble tickets issued against all MTN Staff, other GSM providers, International providers and MTN contractors. Also ensure that those tickets are resolved within specified timeliness or Period.
•Identifying malfunctioning of all Network Switching Subsystems(NSS) Nodes or for overall efficiency and trouble spots using various tools such as Ericsson TMOS, FACTS, REWESS, Remedy, OSS, etc
•Escalate all unresolved faults to the NSMC Co-ordinator if necessary. http://www.nigerianjobscompass.blogspot.com
•Act as interface and also provide access ref number to MTN Contractors, Support Engineers or High Level Support Engineers and other GSM/PTOs companies for planned work/change request and access to all MTN Switching Centers
•Perform NSMC duties as instructed by NSMC Co-ordinator, e.g., correlation of outages, reporting, follow-up and resolution of all Network Switching Subsystems (NSS) Outages or faults.
•Escalate all faulty devices or hardware detected after troubleshooting/diagnosing (which cannot be resolved remotely) to the Support Engineers or High Level Support Engineers for replacement in order to improve network performance.
•Provide real time security information to all regional security offices across the country in order to protect all MTNN equipments through real time network surveillance
•Provide ideas and feedback on software tools, procedures and improvements to NSMC functionality. http://www.nigerianjobscompass.blogspot.com
•Provide Ideas and feedback on Network Status based on specific or agreed KPIs (Answer Seizure Ratio-ASR, Processor Load and Route Utilization Rate) to the Relevant Planning Units.
•Interface with other GSM Operators by troubleshooting/diagnosing and resolution of complex faults.
•Ensure proper management and implementation of all Network changes according to the organisation process and procedures
•Provide regular update on MTNN performance and other network outages to the all the stake holders( Management(escalation unit, sales and distribution, Information Systems (IS),customer relations, marketing and other relevant department in MTNN
•NSMC Shift Hand-over procedure and Other Processes and Procedures are strictly adhered to
•Any extra duty as given from time to time by the NSMC Co-ordinator.
JOB CONDITIONS: Normal MTNN working conditions. Regular shift work. On stand by 24/7 through out the year
REPORTING TO: NSMC Coordinator
REQUIRED SKILLS:
•At least 4 years work experience comprising:
•At least 2 – 3 years hands-on experience in light current, telecommunications or a related field.
•Experience in GSM switching environment preferably working on Ericsson, Huawei and Siemens switches is desirable
EMPLOYMENT STATUS: Permanent
QUALIFICATION:
B.Sc Electrical Electronics /Computer Science/Engineering or a related field. UNIX, CCNA certification beneficial
This vacancy expires on 5/25/2011
CLICK LINK TO APPLY
http://careers.mtnonline.com/vacancies.asp?deptid=9&id=1640
